Contact
We're here to help
Whether it's about how to use batana oil, where your order is, or a return you want to start, send us a message. A real person reads every one and answers it properly.
Email
support@batanava.com
Hours
Monday to Friday, 9am to 5pm Eastern
Response
Within one business day
Quick answers
- Order status The order tracker shows live carrier updates
- Need a change Email us within 24 hours of ordering and we'll do our best to catch it
- Shipping Delivery times and costs are in our shipping policy
- Returns Covered by the 90-day money-back guarantee. The full process is in our refund policy
No scripts and no runaround, just a straight answer from someone on the team.